Terms of Service

1. Acceptance of Terms

By accessing or using TheTruPoint ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

TheTruPoint is a business intelligence and analytics platform that helps you track, analyze, and visualize your business metrics from multiple sources including sales campaigns, marketing data, and other business operations. Our Service integrates with third-party platforms such as Meta/Facebook, Shopify, and Google Ads to provide comprehensive analytics.

3. User Accounts

3.1 Account Registration

You must create an account to use our Service. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use
• Be responsible for all activities under your account

3.2 Eligibility

You must be at least 18 years old and legally able to enter into contracts to use our Service. By using the Service, you represent that you meet these requirements.

4. Data Usage and Processing

4.1 Your Data

You retain all rights to your data. By using our Service, you grant us a license to:

• Access and process your data to provide analytics services
• Generate reports, dashboards, and insights
• Store your data securely on our servers
• Use aggregated, anonymized data to improve our Service

4.2 Data Accuracy

While we strive to provide accurate analytics, you acknowledge that data accuracy depends on the quality and completeness of data from integrated platforms. We are not responsible for inaccuracies in source data.

5. Third-Party Integrations

5.1 Platform Connections

Our Service integrates with third-party platforms. You agree that:

• You have the necessary rights and permissions to connect these platforms
• You will comply with each platform's terms of service
• We are not responsible for changes to third-party APIs or services
• Integration availability may vary and is subject to change

5.2 Platform-Specific Compliance

Meta/Facebook: We comply with Meta Platform Terms and Developer Policies.

Shopify: We adhere to Shopify Partner Program Agreement and Acceptable Use Policy.

Google Ads: We follow Google API Services User Data Policy including Limited Use requirements.

6. Acceptable Use

You agree NOT to:

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction
• Infringe on intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service to spam, harass, or harm others
• Resell or redistribute the Service without authorization
• Reverse engineer or attempt to extract source code

7. Intellectual Property

7.1 Our Property

The Service, including all content, features, software, trademarks, and logos, is owned by TheTruPoint and is protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content or data you submit to the Service. We do not claim ownership of your business data or analytics.

8. Fees and Payment

8.1 Subscription Fees

Certain features of the Service may require payment of fees. You agree to:

• Pay all applicable fees according to your chosen plan
• Provide accurate and complete billing information
• Authorize us to charge your payment method

8.2 Refunds

Fees are non-refundable except as required by law or as explicitly stated in your subscription agreement.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties regarding accuracy, reliability, or availability

We do not warrant that the Service will be uninterrupted, error-free, or secure.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TheTruPoint SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use or inability to use the Service
• Damages resulting from third-party integrations or data sources

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless TheTruPoint from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.

13. Termination

13.1 By You

You may terminate your account at any time from your account settings or by contacting support.

13.2 By Us

We may suspend or terminate your account if you:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay applicable fees
• Pose a security risk

13.3 Effect of Termination

Upon termination, your right to use the Service will cease. You may request deletion of your data as described in our Data Deletion policy.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

16. Dispute Resolution

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.

17. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and TheTruPoint.

Severability: If any provision is found invalid, the remaining provisions will continue in effect.

Waiver: Failure to enforce any right or provision does not constitute a waiver of such right or provision.

18. Contact Information

If you have questions about these Terms, please contact us: